Privacy Policy

Twin Paragliding GmbH treats the protection of personal information as a priority. This notice explains which data may be processed through this website, why it is processed, and the rights available to visitors under the GDPR and applicable Swiss and European data-protection rules.

1. Definitions

This notice uses GDPR terminology. Personal data is information relating to an identified or identifiable person. Processing includes collecting, recording, organizing, storing, adapting, retrieving, using, sharing, restricting, erasing, or destroying such information. Other terms used here include data subject, profiling, pseudonymization, controller, processor, recipient, third party, and consent.

2. Name and address of the controller

Twin Paragliding GmbH

Hauptstrasse 36

3800 Matten b. Interlaken, Switzerland

Phone: +41 79 622 51 00

Email: mail@twinparagliding.com

Website: www.twinparagliding.com

3. Name and address of the Data Protection Officer

Peter Bühler

Twin Paragliding GmbH

Hauptstrasse 36

3800 Matten b. Interlaken, Switzerland

Phone: +41 79 622 51 00

Email: mail@twinparagliding.com

Questions or suggestions about data protection may be directed to the Data Protection Officer at any time.

4. Cookies

The website may place small text files in a visitor’s browser. Cookies can recognize a browser, support website functionality, remember selections, maintain a shopping cart, and help optimize content. Visitors can prevent or delete cookies through browser settings, although disabling them may limit parts of the website.

5. Collection of general data and information

When the website is accessed, server logs may record browser and operating-system information, referrer pages, visited pages, access date and time, IP address, internet provider, and similar technical data. This information is used to deliver and improve the site, maintain security, analyze technical performance, and assist authorities if an attack occurs. Anonymous log information is kept separately from information supplied directly by a visitor.

6. Registration on our website

Where registration is offered, the information requested by the registration form is stored for the company’s internal purposes and may be shared with processors that act on its behalf. IP address, registration date, and time may also be recorded to prevent misuse. Registered users may request access, correction, or deletion, subject to statutory retention duties.

7. Subscription to our newsletters

Newsletter registration requires a valid email address and may use a confirmation process to verify ownership. Subscription data is used to deliver the newsletter and necessary service notices, not sold to third parties. Consent may be withdrawn and the subscription ended at any time, including through an unsubscribe link.

8. Newsletter tracking

Newsletters may contain tracking pixels that record whether a message was opened and which links were selected. The company uses those statistics to improve delivery and future content. A subscriber may withdraw consent; relevant tracking data is then removed as required.

9. Contact possibility via the website

Information voluntarily sent by email or contact form is stored to respond to the enquiry and continue the requested communication. It is not disclosed to third parties unless a legal basis requires or permits that disclosure.

10. Comments function in the blog on the website

If blog comments are enabled, the submitted comment, display name, time, and IP address may be recorded and the comment may be published. Technical data can be retained to investigate unlawful content or protect the company against claims.

11. Subscription to comments in the blog on the website

Visitors may be able to subscribe to follow-up comments. A confirmation email can be used to verify that request. The subscription can be cancelled at any time.

12. Routine erasure and blocking of personal data

Personal data is stored only as long as required for its purpose or for a period prescribed by applicable law. When the purpose ends and no retention duty remains, the information is routinely erased or access to it is blocked.

13. Rights of the data subject

Depending on applicable law, a person may request confirmation of processing, access to stored data, correction of inaccurate data, completion of incomplete data, erasure, restriction, portability, or information about recipients and international transfers. A person may object to processing, withdraw consent for future processing, lodge a complaint with a supervisory authority, and request human review of qualifying automated decisions.

14. Data protection for applications and the application procedures

Applicant information is processed to manage recruitment and, if employment begins, to administer that relationship. If no contract results, application data is generally deleted after the applicable claim period unless the applicant has consented to longer retention or another legal duty applies.

15. Facebook

Facebook components may tell Facebook which pages were visited, particularly when a visitor is logged in or interacts with a Facebook control. Facebook may associate that activity with the visitor’s account. Visitors can reduce that association by signing out before visiting. Facebook’s own privacy information governs its processing.

16. Google AdSense

Where Google AdSense is used, cookies and web beacons may help display and measure advertising. Technical identifiers, including IP address and interaction data, may be sent to Google and its partners. Browser controls can restrict cookies, subject to possible loss of functionality.

17. Google Analytics with IP anonymization

Google Analytics may be used to understand website traffic, visited pages, session duration, referrers, and similar usage patterns. IP anonymization is intended to shorten addresses before analysis where applicable. Visitors can block or remove Analytics cookies and may use Google’s opt-out browser tools. Google’s privacy and Analytics terms provide further information.

18. Google Remarketing

Google Remarketing may be used to show relevant advertising after a visitor has left the website. Cookies can associate browsing activity with an advertising audience. Visitors can change advertising preferences or prevent relevant cookies through browser and Google settings.

19. Google Ads

Google Ads conversion tracking may record when an advertisement leads to a visit or action on this website. Conversion cookies support campaign measurement and do not directly identify a visitor to the company. Google may process related technical and usage data under its own privacy terms.

20. Instagram

Instagram components may inform Instagram that a particular page was accessed. If the visitor is logged in, Instagram may associate that visit or any interaction with the visitor’s account. Signing out before visiting reduces direct association. Instagram’s privacy notice explains its processing.

21. YouTube

Embedded YouTube content can transmit page and device information to YouTube and Google. When a visitor is logged in, viewing or loading a video may be associated with that account. Visitors can sign out before visiting and should consult Google and YouTube privacy information for further details.

22. PayPal payments

When PayPal is selected, information necessary to complete and protect the payment may be sent to PayPal. Depending on the transaction, this may include name, contact details, address, IP address, and order information. PayPal may use service providers and credit or fraud-prevention agencies as described in its privacy notice. Withdrawal of consent does not affect processing that remains necessary to complete a contract or meet legal duties.

24. Legitimate interests

Where processing is based on legitimate interests, those interests generally include operating and improving the business, providing safe and reliable services, communicating with customers, preventing misuse, measuring performance, and protecting the company, its staff, and its customers.

25. Storage period

Retention is determined by the purpose of processing and the relevant statutory period. Once that period ends, personal data is deleted unless it remains necessary to perform or establish a contract, comply with law, or protect legal claims.

26. Requirement to provide personal data

Some information must be supplied because of a legal or contractual requirement or because it is necessary to enter into a contract. Before collection, the company may explain whether the information is mandatory and what could happen if it is not provided. Without required information, a requested booking, service, or agreement may not be possible.

27. Automated decision-making

The referenced policy states that Twin Paragliding GmbH does not use automated decision-making or profiling that produces legal or similarly significant effects for visitors.